RMA Request Form
507 Montague Expressway
Milpitas, CA 95035
RMA Dept. Phone: (408)935-8879
FAX: (408)228-8938

IMPORTANT RMA PROCEDURES
1. Please complete the RMA form with detailed descriptions of the problem for your product.
2. FAX this completed RMA form with a copy of the original purchase invoice to (408) 573-7305.
3. Please fill in the product serial numbers and We will check the serial number to make sure if they are identical with the products you bought from us.
4. The RMA Dept. will FAX back to you a RMA number within 24 hrs or provide a reason for RMA denial.
5. After you receive a RMA number, then you may return your defective products to EBIZ PC, INC.
6. Your assigned RMA number is valid for 30 days from the date of issue.
7. Please write the RMA Number on the outside of your shipping box (on the address line).
Complete this form and FAX it to the RMA Dept. WITH a copy of your purchase INVOICE
Company(if has)___________________
Customer Name_____________________
Address_________________________________________
City_________________ State______ Zip______________
Phone________________ Fax_______________________
Contact Person ____________ Date Faxing This form______

 For EBIZ PC, INC. RMA Use Only

 RMA #_____________

 Issue Date___________

 Total Pieces__________
IT’S THE CUSTOMER’S RESPONSIBILITY TO CALL THE RMA DEPT. IF NO RESPONSE WAS RECEIVED AFTER 24 HOURS OF FAXING THIS FORM TO EBIZ PC, INC..
QTY ITEM NUMBER FULL SERIAL Sales Order # and Date DETAILED PROBLEM
         
         
         
         
         
         
         
         
Special Request:
FOR EBIZ PC, INC. RMA USE ONLY
EBIZ PC, INC. IS NOT RESPONSIBLE FOR ANY LOST RETURNED MERCHANDISE.