Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of eBiz Pc, Inc.. The collective work includes works that are licensed to eBiz Pc, Inc.. Copyright 2003, eBiz Pc, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with eBiz Pc, Inc. or purchasing eBiz Pc, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with eBiz Pc, Inc. or to purchase eBiz Pc, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by eBiz Pc, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of eBiz Pc, Inc. used in the site are trademarks or registered trademarks of eBiz Pc, Inc.

Warranty Disclaimer
Supermicro parts have one year standard warranty and two years labor warranty. All other parts come with three years or five years warranty as described in the part descriptions. To the fullest extent permissible pursuant to applicable law, eBiz Pc, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. eBiz Pc, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. eBiz Pc, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
eBiz Pc, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if eBiz Pc, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a eBiz Pc, Inc. product is mistakenly listed at an incorrect price, eBiz Pc, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. eBiz Pc, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, eBiz Pc, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by eBiz Pc, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

eBiz Pc, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to eBiz Pc, Inc..

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of eBiz Pc, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of eBiz Pc, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. eBiz Pc, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. eBiz Pc, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a eBiz Pc, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
eBiz Pc, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, eBiz Pc, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, eBiz Pc, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to eBiz Pc, Inc. in its sole discretion.

You agree to indemnify, defend, and hold harmless eBiz Pc, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, eBiz Pc, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with eBiz Pc, Inc., eBiz Pc, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of eBiz Pc, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, eBiz Pc, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Return Policy

All products sold by Ebiz Pc, Inc. are brand new and covered by full warranty. All products advertised as “BULK” or “OEM” are brand new and covered by full warranty. But all OEM hard drives have to be bundled with our system purchases.

"BULK" and "OEM" items may not come in a retail type of packaging, may not include hardware, accessories, cables, software, or literature.

All products shipped out to our customers are exactly what we received from the manufacturer. And we are not responsible for any physical damage or misuse of the product, damage or misuse of the product will automatically void the manufacturer warranty.

We offers a 7 day return/exchange policy, unless otherwise noted. The return/exchange policy begins on the package delivery date. For defective item, defective item must be reported to Ebiz Pc, Inc. within 7 business days after package delivery.

No full refund available for brand new defective item, only replacement available. Please kindly understand, Ebiz Pc, Inc. don't manufacture anything, anything we ship out to our customer is from manufacture.

No returns or exchanges will be accepted after 7 days of delivery.

No returns or exchanges for products not in the original condition and opened seal, unless defective items. Defective item must be reported to Ebiz Pc, Inc. within 7 business days after package delivered.

There is a restocking fee up to 20% on all unwanted/no longer needed return orders (must be in the original condition, unopened for sealed items). We charge this restocking fee for all returns for refund to encourage customers to purchase products they intend to keep. We offer RMA replacement without any restocking fee to customers who have received a defective product. No return accepted for product not in the original listed condition.

Shipping costs is non-refundable.

Product exchanges can be accepted for defective items, the same exact item only within warranty covered period.

eBiz Pc, Inc. does not offer "Advanced Replacement" for the exchange of defective merchandise. Ebiz Pc, Inc. does not pay the return shipping costs for defective merchandise.

We are not responsible for product defects, since we do not manufacture the products we sell. Ebiz Pc, Inc. will pay back to the customer shipping for exchange of defective items.

All returns and exchanges must be accompanied with a Return Merchandise Authorization number (RMA number). Please contact us for a RMA number prior to sending your package. Ebiz Pc, inc. will not accept packages without prior authorization and a RMA number.

RMA numbers are valid for only 10 business days. Packages must be received by us within 14 business days after the RMA number has been issued. Packages received after 14 business days will not be accepted and the warranty period will be considered voided and cancelled.

All packages being shipped to Ebiz Pc, inc.. must have a valid tracking number that is with a major courier such as DHL, UPS, FEDEX, or USPS.

RMA processing time is 3-7 business days once the package has been received.